Minecraft


For up-to-date hardware information, please visit our Server Specs page.
Unlimited! As long as you comply with our Terms and Conditions, your disk space is limitless! (Files may only be stored related to your specific service, e.g. No Movies, Photos, etc.)
Yes! All customers may change the amount of player slots to any amount they'd like, at any time, for no charge.
To see our currently used datacenters, please visit our Locations page. Information on Server Location can be found in the Client Area (billing portal).

Our Minecraft services are powered by the Multicraft 2.0 control panel, offering complete control over your server. Multicraft allows for Full FTP Access of your server's files and a web console.

For more information, please visit the User Guide.

Yes, all services come with 160Gbps DDoS protection, and are connected to a larger Anti-DDoS Network allowing for a mitigation capacity of up to 4Tbps.
Absolutely! You can use any desired JAR or Modpack on your server. For further instructions, please visit our Knowledgebase Article.

General/Billing


We accept PayPal, Visa, MasterCard, American Express, and Discover Card. For assistance with payment, feel free to contact our Billing Department.
We pride ourselves on providing world-class support, 24/7/365. We are ready to answer any questions you may have. Feel free to Get in Touch!
Any services purchased within 3 days are elgible for a full refund, including fees and/or add-ons. For more information, please visit our Terms of Service.
All of our nodes are running 24/7, 365 days a year. Every service we offer is covered under a 100% SLA (Service-Level-Agreement) to keep our guarantee standing.

Of course! All customers can cancel their services whenever they would like. We have no contracts or obligations.